Product

๐Ÿš€ A New Entrant To The Australian Credit Card Market

Paypal is entering the Australian credit card market in July 2021 with their PayPal Rewards Card. My initial reaction when I saw this was what on earth are they thinking?! Upon deeper reflection I realised that surely a company like PayPal wouldn't invest in something like this if it didn't make sense. Thereโ€™s no silver… Continue reading ๐Ÿš€ A New Entrant To The Australian Credit Card Market

Product

Product Secrets for Authors Part 2

"I'm an author. What product secrets do you have for getting my book out there?" I really set myself a challenge with the mini series Product Secrets for Authors part 1 . It has been so much harder to write than I thought! I was busy in the kitchen inventing pizza pasta tonight when an idea… Continue reading Product Secrets for Authors Part 2

Career

Ask These 4 Powerful Questions To Find More Motivation

It's time to find more motivation by asking yourself a few questions. With our previous conversations, you've set your priorities and mindset in order and you're crushing your day to day action items. How do others find their inspiration? I love to hear what motivates people. It's such a fascinating topic. Last week, our Managing… Continue reading Ask These 4 Powerful Questions To Find More Motivation

tall staircase with railings of concrete building
Career

How To Set Realistic Expectations To Get More Done

Sometimes we need to set realistic expectations in order to get more done. This checklist forms part of a broader set of articles helping you to discover your goals improve your output and to get back on track: Find more motivation with these 4 powerful questions Gratitude is the best attitude Setting realistic expectations Be… Continue reading How To Set Realistic Expectations To Get More Done

Product

Samsung Galaxy: Finding The Epic In Your Everyday Life

My job is on fire at the moment. I mean that in the best possible way. I'm in demand with the marketing team and my sprints are filling up pretty quickly. The only problem is my mind is constantly on this blog and my ideas for my new mini series Product Secrets for Authors! We… Continue reading Samsung Galaxy: Finding The Epic In Your Everyday Life

Product

Product Secrets for Authors: How To Get Your Book Out There

"I'm an author. How do I get my book out there?" Cut up your credit card. Today, I'm speaking to you as "Product Manager - Emerging Authors". I've marketed and distributed financial products for some of the largest banks and retailers in Australia. I have no experience in the book business but I reckon I've… Continue reading Product Secrets for Authors: How To Get Your Book Out There

Product

Do You Really Know Your Customer?

I'm disappointed with myself. Yesterday I broke one of the most fundamental rules of product management: know your customer. Any reputable organisation will have processes in place to handle queries and complaints via front line resources like a call centre. Most of the time things can be resolved at this stage but every now and… Continue reading Do You Really Know Your Customer?

Product

Starting your new job: 4 lessons in 4 weeks

You have four missions to complete in four weeks, should you wish to accept. Don't forget to report back. WEEK ONE Your mission: grab a coffee each afternoon with someone in your teamUnderstand their role, experience and any key challenges they are facingAsk how they think you can help them - if you are a… Continue reading Starting your new job: 4 lessons in 4 weeks

Books

Are you a visionary or missionary?

You might recall I bought a Kindle! and so it only seemed fitting to download "Invent and Wander". The first half of the book is a collection of Jeff Bezos' shareholder letters whilst the second half explores his life and work through a range of interviews and speeches. I highly recommend getting your hands on (or… Continue reading Are you a visionary or missionary?